Claims Process

<p>I submitted a claim to Bankmed a week ago , and was advised by a Bankmed consultant that the funds I had paid and now claimed for, will be refunded into my account within 3 working days from the time of submission .</p> <p>To my surprise 3 working days had passed without any feedback or refund . I contacted Bankmed on the 4th working day to follow up on this claim only to be advised that the refund had been processed into the incorrect account .</p> <p>I am livid at the fact that us as clients have to constantly follow up with Bankmed to ensure that they properly carry out their job . I was further advised that I will have to wait another week for the refund to be processed into my account! Absolutely pathetic service and highly unacceptable ! I am once again being penalised because of Bankmed's *********** staff and inadequate processes. I require urgent assistance and rectification in this regard and want my refund no later than Friday , 23 June .</p> <p> </p>