CLAIMS NOT PAID FROM BABY AND ME PROGRAMME

I DONT THINK THE PEOPLE WORKING AT BANKMED KNOW WHAT THEY ARE DOING!<br> I REGISTERED FOR THE BABY AND ME PROGRAMME ON 6 OCTOBER AND I WENT FOR MY 1ST GYNAE VISIT, I SENT IN THE CLAIM ON THE 7TH. IT WAS FOR A CONSULTATION AS WELL AS AN ULTRASOUND. I AM SUPPOSED TO GET BACK R540.50 FOR THE ULTRASOUND BUT THEY WANT TO TAKE THE CONSULTATION FROM MY SAVINGS AND I DO NOT HAVE ANY SAVINGS. THIS WAS SUPPOSED TO COME FROM THE PROGRAMME. THE R540.50 WAS SUPPOSED TO HAVE BEEN REFUDED ON THE 16TH OCTOBER BUT I HAVE RECEIVED NO FUNDS IN MY BANKING ACCOUNT YET. I HAVE CALLED BACK AND FORTH ABOUT THE CONSULTATION THAT WAS NOT PAID FROM THE PROGRAMME AND NOW FOR 2 WEEKS I HAVE HAD NO FEEDBACK. I CALLED TODAY AND NOW I GET TOLD THE ICD 10 CODE IS INCORRECT AND THE DOCTOR NEEDS TO CHANGE IT, SO NOW I NEED TO GO BACK TO THE DOCTOR TO HAVE IT CHANGED. BANKMED IS PATHETIC!!! I WANT TO KNOW WHY I HAVE NOT RECEIVED MY FUNDS BACK AND I ALSO WANT MY CONSULTATION PAID IMMEDIATELY! I HAVE HAD ENOUGH OF THE **** SERVICE FROM BANKMED