SM
Sanza M

1 reviews | Active since Mar 2009

29 Jun 2017, 15:24

Claims never paid in full

<p>My son was in hospital as he was not well, this Medical never pays any claim in full...I reported the same thing a few months ago and was not assisted. Again, I have the same problem....just received another bill from the Doctor as they have not paid the claim in full....Tried to contact them , the call center agents are rude and not helpful....I whis I had an option to choose my own Medical Aid....This Bankmed would not be my choice...I have never had this kind of problem with my previous Medical Aid's...</p>

0
Replies (2)
Bankmed
Bankmed's reply03 Jul 2017, 11:27
Official

Dear Sanza

Thank you for allowing us the opportunity to assist in this matter.

We've confirmed that you have been contacted and the matter resolved. Please accept our sincerest apologies for any inconvenience caused.

Regards
Annelize
Bankmed Servicing

SM
Sanza M's update04 Aug 2017, 11:46
Reviewer Update

I was assisted! Thank you HelloPeter!