1 reviews | Active since Mar 2016
Claims
<p>Bankmed's service is very poor. I pay them R3700 a month without claiming much. Now that I need them to pay a specialist account, they don't want to pay. I could understand if I just went to the specialist blindly without gathering the correct information. But no, I phoned the call centre TWICE before going to the specialist to find out whether they will pay. Now that it's time to pay, they have stories!!!</p> <p>I am sick and tired of these large corporate companies taking my money and walking over me or bullying me. I am a customer - a PAYING CUSTOMER - and still I don't get service.</p> <p> </p> <p>Bankmed - you suc****!!!!</p>
Dear Mrs Van Wyk
Thank you for allowing us to look into the matter.
We have confirmed that the claim for the Optometrist was processed according to your plan type. The claim we received is not for a specialist, it is for an Optometrist.
We have sent you an email addressing your concerns, you may respond directly to it for further assistance on the matter.
Regards
Hadiyo Tshabalala
Dear Mrs Van Wyk
Thank you for allowing us to look into the matter.
We have confirmed that the claim for the Optometrist was processed according to your plan type. The claim we received is not for a specialist, it is for an Optometrist.
We have sent you an email addressing your concerns, you may respond directly to it for further assistance on the matter.
Regards
Hadiyo Tshabalala