claim still outstanding since 19 January 2016

Annelize contacted me on 22 February and advised that my claim for the Optometrist would be paid in that week by FRiday 26 FEbruary or latest Monday 29 February.<br> We received an e mail from Bankmed dated 26 February advising that this claim must be paid by PPN.?<br> PPN has paid the insured amount in January already and sent the amount to be paid from the savings to Bankmed 28 January 2016.<br> Annelize advised me that the systems have been sorted out and that the funds from the savings would definately be released last week & would take 2 to 3 days as funds were to be paid from a FNB account & would reflect latest Monday in our account. <br> i phoned BAnkmed last week Wed and was advised (forgot to take take the person's name) that the funds had been released.<br> According to the BAnkmed statement dd 26 FEbruary it shows code 772 (claim to be sent to PPN)???<br>