BD
Busi D

1 reviews | Active since Sept 2016

13 Sept 2016, 11:19

Claim not paid out, its been a year already!!!

<p>Ive been doing the run around trying to get Bankmed to pay off a hospital claim from 2015.<br />None of the staff is helpful, they keep saying they will get the record of the claim but nothing. Its been a year already!!!! and every consultant say they will get back to me and they dont! This has been happening since i started the claims process!<br />***********, lying staff! Bankmed is a horrible medical aid scheme worse since discovery took over. completely useless!!! </p>

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Replies (7)
Bankmed
Bankmed's reply13 Sept 2016, 15:04
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:05
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:05
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:05
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:05
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:06
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing

Bankmed
Bankmed's reply13 Sept 2016, 15:06
Official

Dear Busi

Thank you for raising your concerns with us.

We've confirmed that we've been in touch to discuss this matter with you and advised of the next steps that need to be followed. We await the documentation as requested in order to assist further.

Regards
Bankmed Servicing