SM
Sanza M

1 reviews | Active since Mar 2009

10 Aug 2017, 09:08

Claim not paid again!

<p>Another claim that has not been paid by Bankmed without a valid explaination. I don't know what I pay R6000 every monthto Bankmed for if this is the kind of experience I have to go through when claims are supposed to be settled. The call center is useless....from my previous report I was told everything has been settled but I am still getting invoices for unpaid claims....</p>

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Replies (1)
Bankmed
Bankmed's reply15 Aug 2017, 12:51
Official

Dear Sanza

Thank you for your post.

We can confirm that the procedure code on the claim in question is not a covered code, we have sent you an email with the rationale as to why it is not a covered item. You may respond directly to the email for further details on the matter.

Regards

Bankmed Servicing Team