1 reviews | Active since May 2016

20 Jun 2016, 11:05

Chronic Disaster

<p>Since discovery has taken over Bankmed, getting my Chronic medication has been a nightmare. Firstly Bankmed lost my chronic information for a serious illness. I could not manage without the chronic medication. They paid for my chronics out of my savings account which was quickly depleted. I have not been refunded for any cash I spent, instead the pharmacy was paid out by these geniuses. Reference number: ********** 820. For six months this has been a problem. </p>

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Replies (1)
Bankmed
Bankmed's reply22 Jun 2016, 10:09
Official

Dear Alison

Thank you for bringing this matter to our attention.

We've confirmed that we have been in touch with you and the above matter has been resolved. Please accept our sincerest apologies for any inconvenience caused by this.

You're welcome to email us on www.bankmed.co.za should you require any further assistance.

Regards
Bankmed Servicing