1 reviews | Active since Feb 2012
Chronic Authorisation Member ***
We had an ongoing Chronic Authorization for dependent M Pienaar for 84 Molicare Mobile Pants since November 2015 since I have a chronic condition of Incontinence - Operation did not work and I am continuously leaking and must wear the pants ALWAYS. Since Discovery took over the Admin of Bankmed since January 2016. Suddenly the chemist cannot get paid for the claim. Pick and Pay Pharmacy Glen Balad and myself had been battling since 29 Jan 2016 . They even gave both of us a reference number - mine was ***.It is now the end of Feb 2016 and I must get my next chronic prescription and we just get NO results.<br> We are pensioners and we cannot afford to pay for these items.<br> The contact person at the Pharmacy is Gogabi Celliers ***. Can you Please sort this out for me. Thanks<br>
Thank you for your comment.
We confirmed with the pharmacy that the authorisation has been changed and updated. We will be in touch with pharmacy going forward to ensure the process is working correctly. Please accept our sincerest apologies for any inconvenience this may have caused.
Regards
Jashvir
Bankmed Servicing
Thank you for your comment.
We confirmed with the pharmacy that the authorisation has been changed and updated. We will be in touch with pharmacy going forward to ensure the process is working correctly. Please accept our sincerest apologies for any inconvenience this may have caused.
Regards
Jashvir
Bankmed Servicing
