Change of plan

<p>I contacted bankmed December2016 to change my plan from comprehensive to traditional. Spoke to khaya who advised me that the plan had been changed and that the savings would be credited to my account five months later which was supposed to be in may. I had to call after five month when my plan was not changed only to be told that there were system challenges which no one advised me about.</p> <p>Eventually the plan was changed but nothing about my savings.</p> <p>Last interaction with the same khaya was that he was going to speak to his finance department. To this day i am still waiting.</p> <p>6 months later. </p>