CARE CROSS REFUND DISPUTE

Sometime ago my son was admitted in hospital for a day and later that month a letter followed that I need to pay the hospital as well as the Doctor who assisted my son because I did not have authorisation code of which I understood and no problem whatsoever to pay it.And on the 24/04/2015 I made the payments to the respective accounts that I owed and emailed the proofs of payment to Banked for the amount of R1274.00,followed by the call and When I spoke to the lady at the call Centre explained to me that they will only refund me after 30 days which I again did not have a problem with it.And only to find out today that the payment was made into the wrong account so when I call them to explain the matter the answer I got from Diana Lategaan was I have to wait again 1 to 30 days so that they can reverse the amount.So I have to wait again for them to sort out this mess that they have created on their site t make it my problem.Please help me with the matter