ABlR
Anea Burke le Roux
1 reviews | Active since Sept 2015
13 Jan 2022, 12:01
Benefits Confirmation No Response
We submitted a benefits confirmation on 30 October 2021 and still do not have a reply. At first the benefiary email was not recognised and after the main member painstakingly added the beneficiary's email address and mailed Bankmed, we still do not have a response. Resent it now. This is inconsistent with the service that we normally receive from Bankmed. Please assist urgently.
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Bankmed's replyOfficial
13 Jan 2022, 12:09Hi Anea, we are terribly sorry to hear about your poor service experience. We will ask our teams to urgently look into this, and get in touch to assist you as soon as possible. Regards.
Bankmed's reply13 Jan 2022, 12:09
Official
Hi Anea, we are terribly sorry to hear about your poor service experience. We will ask our teams to urgently look into this, and get in touch to assist you as soon as possible. Regards.