MX
Mbali X

1 reviews | Active since Dec 2019

08 Apr 2024, 15:18

Bankmed...too good to be true

Bankmed has left me quite disappointed. I was promised a settlement of my medical bill which has been pending since last year July. I have been listed due to this outstanding amount.

I have brought this case to their attention several times, and till this day I am still receiving calls from debt collectors for this account.

0
Replies (3)
Bankmed
Bankmed's reply08 Apr 2024, 16:58
Official
Hi Mbali, we are sorry for the delay in getting back to you. We're investigating this matter and should revert soon. Regards. 
MX
Mbali X's update15 Apr 2024, 16:39
Reviewer Update
Over a week later, and I still haven't heard back from you regarding my case.....this is beyond disappointing honestly
Bankmed
Bankmed's reply16 Apr 2024, 20:21
Official
Hi Mbali, we apologise for not getting back to you as promised. We have escalated your query and we will follow up with you tomorrow during business hours.