EH
Ena H

1 reviews | Active since May 2017

14 May 2017, 07:48

Bankmeds terrible inadequite service!!!

<p>I moved last year July and informed Bankmed of my news address. I still have not received any form of commucation from them. No statements, no details of special care benefits, no book with benefits for 2017!!! NOTHING!!! I have made so many phone calls but to no avail. You can not speak to any manager or anybody who might be able to solve the problem.. Just to be told a week ago that they have no postal address listed after I asked every time for confermation of address. With previous managent of scheme there was never any of the many problems we experiene now as the address issue is but one.</p>

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Replies (2)
Bankmed
Bankmed's reply15 May 2017, 12:26
Official

Dear Mrs Hon

We will be in touch to address your concerns.

Regards

Bankmed Servicing Team

Bankmed
Bankmed's reply16 May 2017, 12:17
Official

Dear Mrs Hon

We've confirmed that you have been contacted and this matter resolved. Please accept our sincerest apologies for any inconvenience caused.

Regards
Bankmed Servicing