Bankmed's Administrators makes them look very bad.

Dealing with your chronics department is a total nightmare!

I've been without my chronic meds for almost a week. My Neurologist prescribed an antidepressant but you guys chose to rather approve the 'cheaper' generic that has been discontinued for a while. My Pharmacy contacted your chronic department twice to resolve this but still nothing. Whenever I call your chronic department they are so unhelpful. Your consultants go on as if they are doing me a favour but I pay my premiums monthly and get terrible service like this.

I don't blame Bankmed as I know they are one of the best schemes.

I blame your administrators, Discovery Health. They don't care about members. They will do anything to cut their costs even at the price of putting their customers at compromising positions. Discovery, biggest bunch of ******!

When Momentum was your administrators things were much better. Discovery is always looking at cutting cots no matter what.