AB
ANNEMARIE B

1 reviews | Active since Jul 2018

25 Nov 2019, 10:11

BANKMED:CHRONIC

BANKMED DOES NOT CARE FOR THEIR CUSTOMERS.I AM ON THE CORESAVER PLAN .MY HUSBAND HAS BEEN DIAGNOSED WITH A CHRONIC ILLNESS.WHEN I PHONED TO FIND OUT IF THE CHRONIC FORMS WAS RECEIVED FROM MY DOCTOR THEY TOLD ME THAT IT IS NOT COVERED ON MY PLAN I MUST GO TO A HIGHER PLAN THAT WILL COST ME R8000P/M ...UNAFFORDABLE..I THINK THEY SHOULD START LOOKING AFTER THE PEOPLE WHO COULD NOT AFFORD A HIGHER PLAN...WE ALSO NEED SOME CHRONIC MEDICATION AND CAN NOT ALWAYS AFFORD TO BUY IT OUT OF OUR POCKETS EVERY MONTH.THIS WAS THE 2ND INCIDENT WHEREBY THEY TOLD ME I AM NOT COVERED FOR CERTAIN CHRONIC MEDICATION ..IT ALSO HAPPENED WITH MY SON'S RITTILAN..I HAVE TO R600 EVERY MONTH OUT OF MY POCKET...I FEEL LIKE CANCELLING BANKMED AND TAKE OUT A HOSPITAL PLAN …..THEIR BENEFITS FOR THE LOWER INCOME PEOPLE ARE VERY VERY POOR

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Replies (1)
Bankmed
Bankmed's reply25 Nov 2019, 13:53
Official
Hi Annemarie

Thank you for your post and raising your concerns regarding your Chronic Benefits with us.

We will be in touch to assist with regards to this matter.

Regards,
The Bankmed Service Team.