Hellopeter
Share Your Experience
MC
Marilee C

1 reviews | Active since Mar 2017

13 Mar 2026, 10:33

Bankmed wants me to die

Annual request for transplant medications sent 12 Jan 26 & still not approved 2 months later. All other chronic meds eventually approved end of Feb 26 & even that was a ridiculous *********** delay, but still no transplant LIFE SUSTAINING immunosuppressive meds. Ive repeatedly called & get told its escalated but thereafter zero feedback. Im on my last dose today so accordingly will log my case with the ombud & contact my attorneys & take this to social media. Zero out of town rating Bankmed. Im 12 years post transplant and see my ICD10 code for transplant was also removed from my list of pmb conditions. No one gave you notice or authority to do this. Explain yourselves Bsnkmed! Now I have to run around sending in forms because you stuffed up? Check your damn records & reinstate my transplanted pmb status & authorize my meds.

0
Replies (4)
Bankmed
Bankmed's reply13 Mar 2026, 10:46
Official
Hi Marilee, thank bringing this to our attention and for taking the time to share this with us. We are truly sorry for the distress and frustration this experience has caused. We completely understand how concerning these delays must be, and we sincerely apologise for the lack of feedback you’ve received to date. We will urgently look into this and revert as soon as possible.
MC
Marilee C's update19 Mar 2026, 12:43
Reviewer Update
I keep being f
MC
Marilee C's update19 Mar 2026, 12:47
Reviewer Update
I keep being fed the same nonsense..."we've followed up" & "we will respond". But since 12 Jan 2026 you have failed to respond. And since I complained here & across other social media in the last 6 days...still no feedback. Feedback needs to be in writing & it had better be soon because legal action is my next move.
MC
Marilee C's update24 Mar 2026, 21:57
Reviewer Update
So basically no update. The team has experienced a delay? YES...since 12 Jan 2026...72 days of being delayed??? This doesn't explain why but more importantly, has not resulted in me getting my meds confirmed in writing. And what about re-instating my pmb benefits for transplanted pancreas? My lawyer is loving your nonsensical responses.