BANKMED THE SUCCIEST MEDICAL AID ON THE PLANET

My wife had a ceaser on the 14th feb 2015. an exciting day for us that was ruined by the stress that bankmed put me through. From their *********** call centre staff that have no idea how to use their system to look at their logs and every call has a five day waiting period irrespective of when you have initiated the Query. <br> <br> - I had to fight to get our OBGYN bill reversed from my saving and paid from insured. multiple phone calls.<br> - I had to fight to get my eye contacts bill reversed from my savings and paid from insured.<br> - a bill for our specialist was rejected and required motivation which i promptly got and sent through on the 03 march. I called a few time after to follow up and each time something happened and i had to wait for 5 days for feedback<br> I think with the exorbitant fees that we pay bankmed we should get 5 star treatment and not have to chase you for our money.<br> - a bill for my sons apnoea monitor is another issue.<br> - Does bankmed think that every1 is a millionaire as each time you call to query something you hold on the line for a minimum f 10 min while some idiot agent puts you on hold to prob ask some1 how to do their job.<br> <br> SERIOUSLY DISGUSTED & FRUSTRATED.