DG
Deon G
1 reviews | Active since Jul 2011
28 May 2019, 11:16
Bankmed - please sort out your customer service and turn around times
I am still waiting for Bankmed to pay the Section 90 Speciality company for my sleep apnea machine. This issue has been going on since March 2019.
My understanding is that the funds are paid to the member and then the member pays the company. I have been shoved from pillar to post and no one can advise a decisive way forward. I need this to be resolved soonest as I need my sleep apnea machine
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Bankmed's replyOfficial
04 Jun 2019, 22:25Hi Deon
We are sorry for the delay experienced in processing your claim.
The claim was initially processed for payment to yourself however this was corrected and payment was made to the provider last week.
As per our previous message, we were in touch with the provider to confirm payment, and they advised that you would be able to pick up your machine.
Regards,
The Bankmed Service Team.
We are sorry for the delay experienced in processing your claim.
The claim was initially processed for payment to yourself however this was corrected and payment was made to the provider last week.
As per our previous message, we were in touch with the provider to confirm payment, and they advised that you would be able to pick up your machine.
Regards,
The Bankmed Service Team.
Bankmed's reply04 Jun 2019, 22:25
Official
Hi Deon
We are sorry for the delay experienced in processing your claim.
The claim was initially processed for payment to yourself however this was corrected and payment was made to the provider last week.
As per our previous message, we were in touch with the provider to confirm payment, and they advised that you would be able to pick up your machine.
Regards,
The Bankmed Service Team.
We are sorry for the delay experienced in processing your claim.
The claim was initially processed for payment to yourself however this was corrected and payment was made to the provider last week.
As per our previous message, we were in touch with the provider to confirm payment, and they advised that you would be able to pick up your machine.
Regards,
The Bankmed Service Team.