IM
Itumeleng M
1 reviews | Active since Mar 2009
13 Nov 2015, 11:08
Bankmed is USELESSSSS
I have never experienced such bad service. I called before I went to see the specialist and I got a go ahead from the consultant. NOW I get to the DR \specialist". <br> Ive been trying to call Carecross and I can't get through. I need a specialist Referral number and the call centre agents are just transferring me around. <br> I'm disappointed with the service I'm getting. I was referred to the Specialist by Dr Meyer Practice *** and the specialist I'm supposed to see is Dr Chamisa practice ***.<br> And I went to my preferred DR and paid from my own pocket because DR on the network lists are never available and there's always ridiculous queues."""
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Replies (1)Bankmed's replyOfficial
13 Nov 2015, 15:34Hello Mohube,
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 18 November 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 18 November 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Bankmed's reply13 Nov 2015, 15:34
Official
Hello Mohube,
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 18 November 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 18 November 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
