IM
Itumeleng M

1 reviews | Active since Mar 2009

13 Nov 2015, 11:08

Bankmed is USELESSSSS

I have never experienced such bad service. I called before I went to see the specialist and I got a go ahead from the consultant. NOW I get to the DR \specialist". <br> Ive been trying to call Carecross and I can't get through. I need a specialist Referral number and the call centre agents are just transferring me around. <br> I'm disappointed with the service I'm getting. I was referred to the Specialist by Dr Meyer Practice *** and the specialist I'm supposed to see is Dr Chamisa practice ***.<br> And I went to my preferred DR and paid from my own pocket because DR on the network lists are never available and there's always ridiculous queues."""

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Replies (1)
Bankmed
Bankmed's reply13 Nov 2015, 15:34
Official
Hello Mohube,

Thank you for your comment.

We will investigate your enquiry and will provide you with feedback by 18 November 2015.

Kind regards

Bankmed
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