zK
zeenat K

1 reviews | Active since Oct 2021

23 Dec 2021, 12:08

Bankmed forcefully charges

Bankmed medical aid wants to charge me until the 31st of January 2022. My resignation date is 08 January 2022. How can you forcefully charge me until the 31st of January 2022, even though my resignation date is 08 January 2022? I will have no income after the 08 January 2022. This cannot be legal. You cannot force your decisions on others. I want legal proof that you are able to forcefully charge me until the 31st of January 2022, even though my resignation date is 08 January 2022.

0
Replies (4)
Bankmed
Bankmed's reply23 Dec 2021, 13:30
Official
Hi Zeenat, we're sorry to hear about your frustrations. We'll ask our teams to look into this matter, and revert to assist you as soon as possible. Regards. 
Bankmed
Bankmed's reply23 Dec 2021, 14:40
Official
Hi Zeenat, kindly note that we have responded to you privately regarding this matter. Feel free to respond to us and we'll assist accordingly. Best regards. 
zK
zeenat K's update24 Dec 2021, 10:32
Reviewer Update
Good Day
I spoke to Bankmed Medical Aid. I will remain on Bankmed Medical Aid Traditional plan until 31 January 2022.
Bankmed
Bankmed's reply29 Dec 2021, 08:30
Official
Thank you for the feedback. We wish a wonderful day. Regards