BANKMED = DISCOVERY=DISASTER

<p>i loved the bankmed medical scheme as i always believed that you guys were spot on, however once you joined discovery everything went downhill. It seems as though discovery has a stigma of bad service attached to its name and now bankmed too. I was ill in February and needed to be admitted, i was advised that due to bankmed falling under discovery i now need to pay the specialist an upfront payment before admission, NOTE that this was not a co-payment but an upfront payment with regards consults, this was due to the fact that discovery and some specialist has reached an agreement that they will pay funds directly into the patients account and we the patients settle with the doctor. the specialist i had was a choice however in saying that who has money lying around for an upfront payment, if discovery settled with the doctor directly then i would not have been placed in a financial predicament mid month. then the is balance for 'bankmed ' clients, i have tried endlessly to register only to get an error.another complaint is about the discovery representative based at your hospitals, firstly are they at all hospitals ? if one is hospitalised then it means one requires treatment , why must the representative keep checking on you, what is the point of their visits ? i even saw the representitave in the trauma unit, does that make sense.?i eargerly await your response bankmed.</p> <p> </p>