RN
Ruwen N
1 reviews | Active since Nov 2021
26 Nov 2021, 13:15
Bankmed disappointed
No support No feedback No nothing
But come to them debting your account they are very fast
Its been 5 months since I had heared from anyone from med scheme been unemployed from July and this scheme does not want to still payout my savings
And I'm guess this savings will not come with interest of which I could of gained if i had it with me.
Bankmed please work on your processes and give proper customer service its hard to customer's in today's world
Helpful (0)
Replies (10)0
Replies (10)
Bankmed's replyOfficial
26 Nov 2021, 17:21Hi Ruwen, we're sorry about the service which you have experienced. Kindly note that Medical Savings Account (MSA) refunds will be paid out in the middle of the fifth month, after your date of withdrawal. This is due to the fact the providers have up to four months to submit claims to us. We will investigate your concerns and revert with feedback as soon as possible. Regards.
Bankmed's reply26 Nov 2021, 17:21
Official
Hi Ruwen, we're sorry about the service which you have experienced. Kindly note that Medical Savings Account (MSA) refunds will be paid out in the middle of the fifth month, after your date of withdrawal. This is due to the fact the providers have up to four months to submit claims to us. We will investigate your concerns and revert with feedback as soon as possible. Regards.
Bankmed's replyOfficial
29 Nov 2021, 17:37Hi Ruwen, we tried to contact you regarding your query, we were unable to reach you. Kindly please provide a convenient time for us to contact you or kindly refer to the message sent privately. Regards.
Bankmed's reply29 Nov 2021, 17:37
Official
Hi Ruwen, we tried to contact you regarding your query, we were unable to reach you. Kindly please provide a convenient time for us to contact you or kindly refer to the message sent privately. Regards.
RN
Ruwen N's updateReviewer Update
30 Nov 2021, 22:58Hi
10am 01-12-2021
Contact number ***
I'll be waiting for a call thanks
10am 01-12-2021
Contact number ***
I'll be waiting for a call thanks
RN
Ruwen N's update30 Nov 2021, 22:58
Reviewer Update
Hi
10am 01-12-2021
Contact number ***
I'll be waiting for a call thanks
10am 01-12-2021
Contact number ***
I'll be waiting for a call thanks
Bankmed's replyOfficial
01 Dec 2021, 10:10Hi Ruwen, we tried to contact you, however we were unable to reach you. Regards.
Bankmed's reply01 Dec 2021, 10:10
Official
Hi Ruwen, we tried to contact you, however we were unable to reach you. Regards.
RN
Ruwen N's updateReviewer Update
01 Dec 2021, 23:54Hi
Could I not get a sms or something in Regards to my payment or feedback one should not go through this hustle to get what is there's my account was not used 2 months before dissmised so not to sure on the accounts youll are waiting on
Could I not get a sms or something in Regards to my payment or feedback one should not go through this hustle to get what is there's my account was not used 2 months before dissmised so not to sure on the accounts youll are waiting on
RN
Ruwen N's update01 Dec 2021, 23:54
Reviewer Update
Hi
Could I not get a sms or something in Regards to my payment or feedback one should not go through this hustle to get what is there's my account was not used 2 months before dissmised so not to sure on the accounts youll are waiting on
Could I not get a sms or something in Regards to my payment or feedback one should not go through this hustle to get what is there's my account was not used 2 months before dissmised so not to sure on the accounts youll are waiting on
Bankmed's replyOfficial
02 Dec 2021, 11:37Hi Ruwen, your query has been resolved. We have responded via private message. Please feel free to let us know should you require any further assistance. Take care and stay safe. Regards.
Bankmed's reply02 Dec 2021, 11:37
Official
Hi Ruwen, your query has been resolved. We have responded via private message. Please feel free to let us know should you require any further assistance. Take care and stay safe. Regards.
RN
Ruwen N's updateReviewer Update
07 Dec 2021, 02:22Thanks for the feedback much appreciated.
Kindly note I had received a mail saying that my funds was already transfered to my account this was on the 2nd December of and they told me it will take two to three days.
Of which I thing is not fare on my side due to me making arrangements now I will have to be left in the dark.
Please could you also forward a print out of payments of this year because the amount that appears there does not look right.
Kindly note I am in a situation already please do not delay the enquiry your help will be highly appreciated
Kindly note I had received a mail saying that my funds was already transfered to my account this was on the 2nd December of and they told me it will take two to three days.
Of which I thing is not fare on my side due to me making arrangements now I will have to be left in the dark.
Please could you also forward a print out of payments of this year because the amount that appears there does not look right.
Kindly note I am in a situation already please do not delay the enquiry your help will be highly appreciated
RN
Ruwen N's update07 Dec 2021, 02:22
Reviewer Update
Thanks for the feedback much appreciated.
Kindly note I had received a mail saying that my funds was already transfered to my account this was on the 2nd December of and they told me it will take two to three days.
Of which I thing is not fare on my side due to me making arrangements now I will have to be left in the dark.
Please could you also forward a print out of payments of this year because the amount that appears there does not look right.
Kindly note I am in a situation already please do not delay the enquiry your help will be highly appreciated
Kindly note I had received a mail saying that my funds was already transfered to my account this was on the 2nd December of and they told me it will take two to three days.
Of which I thing is not fare on my side due to me making arrangements now I will have to be left in the dark.
Please could you also forward a print out of payments of this year because the amount that appears there does not look right.
Kindly note I am in a situation already please do not delay the enquiry your help will be highly appreciated
Bankmed's replyOfficial
09 Dec 2021, 10:33Hi Ruwen, our teams tried to contact you, we were unable to reach you. We have responded to your query via email. Regards.
Bankmed's reply09 Dec 2021, 10:33
Official
Hi Ruwen, our teams tried to contact you, we were unable to reach you. We have responded to your query via email. Regards.
RN
Ruwen N's updateReviewer Update
09 Dec 2021, 14:17Hi
Kindly not that the last statement was a lie
I had picked up my phone and you'll dropped it twice truly don't appreciate the service of which I was paying for 9 years.
I was to have this payment already cos you'll had rep**** on this plate form informing me on the second it was done today is the 9th and still nothing like we don't have life's.
Kindly not that the last statement was a lie
I had picked up my phone and you'll dropped it twice truly don't appreciate the service of which I was paying for 9 years.
I was to have this payment already cos you'll had rep**** on this plate form informing me on the second it was done today is the 9th and still nothing like we don't have life's.
RN
Ruwen N's update09 Dec 2021, 14:17
Reviewer Update
Hi
Kindly not that the last statement was a lie
I had picked up my phone and you'll dropped it twice truly don't appreciate the service of which I was paying for 9 years.
I was to have this payment already cos you'll had rep**** on this plate form informing me on the second it was done today is the 9th and still nothing like we don't have life's.
Kindly not that the last statement was a lie
I had picked up my phone and you'll dropped it twice truly don't appreciate the service of which I was paying for 9 years.
I was to have this payment already cos you'll had rep**** on this plate form informing me on the second it was done today is the 9th and still nothing like we don't have life's.
Bankmed's replyOfficial
10 Dec 2021, 11:42Hi Ruwen, we have tried to call you on numerous occasions. The phone rings and goes to an engaged tone. Please may we ask for an alternative number? Regards.
Bankmed's reply10 Dec 2021, 11:42
Official
Hi Ruwen, we have tried to call you on numerous occasions. The phone rings and goes to an engaged tone. Please may we ask for an alternative number? Regards.