Bankmed death medical aid

<p>On the 12 May 2017 was in a taxi accident the bus hit our taxi at the back and was sitting in the front sit with my sit belt on.</p> <p>At the scene the netcare ambulances arrived like always the people with medical aid will be taken to private hospital . As couldn't move my left hand,neck and complained of chest pains was sent to Netcare Krugersdorp hospital.</p> <p>On my arrival was attend at casualties by the Dr Kasilimbo she requested scans to be done. I was not admitted and sent home still in that pain .</p> <p>Now my bill was sent to bankmed for payment but it was rejected because I was not admitted and the scans they only pay for them when you are admitted because of my plan. I called medical aid and was transferred accounts spoke to Sarah she told me that their medical team requires a motivation from the Dr that attended me . I requsted the motivation and it was sent to them still they said its no use because it will be never accepted.</p> <p>Now am sitting with a bill of 4800 which I don't know how am I going to settle it . Am paying my medical aid which am forced to have because of company policy I wish everyday that things could change and they could just allow us to cancel this medical aid.</p> <p>Bankmed its worse I have never experienced any joy with it especially with hospital processes . All I wanted to know from them is that was I suppose to go to a public hospital while I pay them every month or should I have went home with the pain I was in because medical aid weren't pay in the case of an accident .was I suppose to force the doctor to admitt me. Why do I have a medical aid that can not assist but I still pay. I wish the company that I work for could see all the struggle that they put us through with bankmed.</p> <p>Why did that lady ask me for a motivational letter knowing that its useless . </p> <p>If i had the power to change what happened on that day i would asked the paramedics to take me to public hospital knowing that I will not owe anyone anything. But my money is been taken every month for service i can't use.</p> <p>Now I have to dig deep in my pocket to pay again for the service that am paying every month.</p>