Bankmed - Corporate ****s

We are in our early 70's and and came to Mexico in January 2020 just before Covid and whilst here were locked down and prevented from returning to SA up to today. The way things are going, we are nervous of Covid with so many SA friends dying from it, to travel back to SA even if borders open. From here, using their foreign claim form, we have tried to claim for chronic medication which has been approved for my wife for many years, but to no avail. We have had to adapt to the available medication here in Mexico which have the same active ingredients but different product names and thus got nowhere with our claims. Since they see we have not claimed this past year for the SA specific name products, they have now written saying that they have cancelled this chronic medication altogether.!!!For fear of Covid we have not been to any doctors or dentists this past year and made no other claims other than the chronic medication which has failed. These are bunch of inconsiderate corporate ****s who find every reason not to pay out. Not a caring bone in their bodies. Been with Bankmed for over 40 years and since Discovery took over some years ago they have become completely mercenary.