LU
Louise U

1 reviews | Active since Aug 2016

03 Nov 2016, 10:08

Bankmed continues downward spiral in service

<p>I had the unfortunate experience of having to interact with Bankmed again and have again been met with actions that don't match policy wording. And my emails continue to be ignored by the resource supposedly assigned to assist me. The sooner they get rid of discovery the better - at least then my family might have reliable, quality medical cover again. Now it is just a waste of my hard earned money every month. And my colleagues seem to agree - avoid being forced to join Bankmed if you can!</p>

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Replies (1)
Bankmed
Bankmed's reply03 Nov 2016, 14:55
Official

Dear LouiseU

Thank you for raising this matter with us.

We've confirmed that your query has been addressed and written feedback sent. You're welcome to let us know should you require any further assistance in this matter.

Regards
Annelize
Bankmed Servicing