1 reviews | Active since Oct 2009
Bankmed can't get anything right - Disappointed
I am most disappointed in Bankmed's inability to follow instructions and payout claims. <br> <br> This not only happened once, but twice. <br> <br> My last claim that I put through on the 6 March in which I clearly stated that I was to be paid out for 3 receipts. All 3 receipts were attached. Today, almost a month later I received confirmation that 2 of the 3 are being processed. What happened to the 3rd one? I spoke to 2 agents previously assuring that everything was in order. Sadly this was clearly not the case. Now I have to wait additional time for payout.<br> <br> With my first complaint, I clearly asked that the funds be paid back to me. However, the specialist was paid which then resulted in him being paid twice.<br> <br> On both ocassions, I clearly stated that should they have any queries, to please contact me. <br> <br> I won't be surprised if I don't hear from Bankmed. I am sure I will have to again follow up with them . And as usual, they will promise me the moon and the stars.<br> <br> It has become a nightmare dealing with Bankmed.<br> <br> Regards<br> <br> Roger (Bankmed no ***)<br>
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We will investigate your enquiry and will provide you with feedback by 08 April 2015.
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Bankmed
CUSTOMER LIAISON OFFICER
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 08 April 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
