kJ
kevin J
1 reviews | Active since Dec 2014
02 Nov 2021, 10:37
bankmed
This is a follow up to my last post. After submitting to Hello peter, Bankmed responded within 5 min, Great ! EXCEPT, its an automatic reply..... one week later, and absolutely nothing heard or nobody has contacted me ( by phone or email ). Its all a farce. Clearly what I had to say is correct and now they are in a quandary !
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Replies (4)
Bankmed's replyOfficial
02 Nov 2021, 16:23Hi Kevin, we're sorry you feel that way. We'll follow up on your query and ensure contact is made. Regards.
Bankmed's reply02 Nov 2021, 16:23
Official
Hi Kevin, we're sorry you feel that way. We'll follow up on your query and ensure contact is made. Regards.
Bankmed's replyOfficial
03 Nov 2021, 11:25Hi Kevin, our teams have tried reaching out to you on the contact number provided on this platform, however have still been unsuccessful. Please confirm a convenient time for us to call you. Regards
Bankmed's reply03 Nov 2021, 11:25
Official
Hi Kevin, our teams have tried reaching out to you on the contact number provided on this platform, however have still been unsuccessful. Please confirm a convenient time for us to call you. Regards
kJ
kevin J's updateReviewer Update
03 Nov 2021, 12:31Thank you for responding ,via hello peter. However, I do not respond to phone numbers that start with 010, and nobody has contacted me via my direct email ( which you have ) Try using a normal number or my email.
kJ
kevin J's update03 Nov 2021, 12:31
Reviewer Update
Thank you for responding ,via hello peter. However, I do not respond to phone numbers that start with 010, and nobody has contacted me via my direct email ( which you have ) Try using a normal number or my email.
Bankmed's replyOfficial
03 Nov 2021, 14:35Hi Kevin, kindly note that for quality and control purposes, our Bankmed Service Teams are unable to use their personal cellphone numbers when interacting with our members. We will certainly request the team to reach out to you via email, to provide you with feedback on this matter. Regards
Bankmed's reply03 Nov 2021, 14:35
Official
Hi Kevin, kindly note that for quality and control purposes, our Bankmed Service Teams are unable to use their personal cellphone numbers when interacting with our members. We will certainly request the team to reach out to you via email, to provide you with feedback on this matter. Regards