bankmed basic reduce benefits

<p> </p> <p>Good day</p> <p> </p> <p>THIS IS A COMPLAINT, If this is not rectified I would like to be referred to the relevant ombudsman as I am on Bankmed Basic Plan and when communication of change of admistration was received I was not clearly informed of the implications and loss of benefits, I make use of certain dentist and GPS which are not longer covered causing inconvenience whereas i was able to choose any GP or dentist within the care cross network, I was able to claim for plain plastic dentures once every 2 years and currently am not able to do so, I expected ALL of my benefits to be the same and not reduced so drastically because these are the services I make use of, which is why i chose the basic plan to begin with, This is prejudicing us as client within the bankmed basic plan and if this is not escalated to management so that an alternative can be done without “ financially burdening” clients as I will be posting this to the media as Bankmed fees go up each year and yet benefits are taken away.</p> <p>I await the relevant ombudsman details if this can not be rectified and we can take this to court as I have legal insurance especially for cases such as this.</p>