Bankmed admin services is POOR

<p>I have been a member with Bankmed since 1981 and from Bankmed change their administration to Discovery the service is pathetic. I went for a knee operation in February 2016 and I did phone for authoration and when the MR provider claim the cost Bankmed did not want to pay the claim. Then i have to scratch round to find the number and after that they pay the account. In March 2016 I went to the audiologist and i phone bankmed for authoration and they gave mr a number and when tha audiologist want to claim the cost Bankmed did not want to pay the cost. The audiologist then just claim the cost from me and tell me the gone a said a summit for the money. I have to phone bankmed again to gave them the authorization number that they can pay the provider. This have NEVER happened in the history of Bankmed with me. Bankmed's administration by DISCOVERY is poor.</p>