DM
Doreen M

1 reviews | Active since Oct 2016

04 Nov 2016, 09:49

bad service , inconsistant response

<p>My son attend the orthodontic treatment , the professor doesnt accept medical aid as a result that i pay cash and have to submit the receipts for refund to the medical aid . I have been struggling with the refunds from 2015 , they give me different declined reasons for non payments . I attend the maxillo ficial and he also doesnt accept medical aid whenever i have submitted the receipt i get my refund now all of a sudden i am struggling with the 11000 refund .</p>

0
Replies (3)
Bankmed
Bankmed's reply07 Nov 2016, 15:07
Official

Dear *****gwe-rathebe

Thank you for raising this matter with as.

We've confirmed that we have been in contact with you to resolve this matter. We'll be in touch as soon as the amended account has been obtained from the provider and will provide final feedback once resolved.

Regards
Bankmed Servicing

DM
Doreen M's update03 Dec 2016, 07:57
Reviewer Update

Does it takes a month to be in touch with the service provider and also this has been oing on for more than 10 months . We pay medical aid to be ****** ?

Bankmed
Bankmed's reply07 Dec 2016, 15:48
Official

Dear *****gwe Rathebe

Thank you for your comment.

We confirmed that an email addressing your concerns have been sent to you.

Regards
Bankmed Servicing