KM
Khatija M

1 reviews | Active since Mar 2009

15 Aug 2018, 14:28

Bad Service and attitude

I am very disappointed with the service I am receiving for my chronic medication. Firstly they do not cover everything. And the inconvenience of having to get a script every 6 months when chronic clearly means to take the meds all the time, I can understand a year, that's fine. the pharmacy claimed late now I have to waite a whole week for my meds. That means I will have to skip a week.

0
Replies (2)
Bankmed
Bankmed's reply15 Aug 2018, 14:59
Official

Hi Khatija

We truly sorry that you feel this way, we'll investigate this matter further and revert with feedback.

Regards

Bankmed Service Team

Bankmed
Bankmed's reply16 Aug 2018, 16:23
Official

Thanks for taking the time to speak to us Khatija, we've confirmed that you have been contacted and assisted with your query. Please let us know should you require further assistance.

Regards

Bankmed Services Team