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nthab S

1 reviews | Active since Sept 2015

02 Sept 2026, 13:25

Bad service

Ordered a medical aid card to be delivered and nothing has been done phoned on the 2 Sep at 13 :08 the agent who was helping had no clue how to assit he kept telling me I need to go to post office to collect my card and I told him adress was provided and he kept saying things that didn't make sense.

0
Replies (1)
Bankmed
Bankmed's reply02 Sept 2026, 13:35
Official
We're sorry to hear about the inconvenience you've experienced, and we'd like to help get your card delivered as quickly as possible. As this is a public platform, please send us your query, together with your membership number and delivery address, through this link: https://www.discovery.co.za/portal/medical-aid/contact-us
Once we've received your details, the relevant team will investigate and assist with the delivery of your card.