NM
Neo M
1 reviews | Active since Sept 2009
08 Nov 2019, 16:50
Bad Service
Bad service experienced from Bankmed.I'm an oncology patient and I'm struggling to get my chronic meds.I have been added on the Bankmed oncology program and did explain to Bankmed on Monday(04/11/2019)that I have ran out of medication yet the pharmacy still can't claim because Bankmed does not not authorize the payment. Bankmed is sending me from pillar to post and Bankmed said they will call me back before 4pm(08/11/2019) and still awaiting Bankmed's call.I have paid my monthly premium and have funds in my savings(MSA) but yet Bankmed don't want to authorize payment.Such an appalling service for first time Bankmed clien***** my 1st month with Bankmed.
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Bankmed's replyOfficial
11 Nov 2019, 14:33Hi Neo, we're really sorry to hear of your service experience. We have your details on record, we'll investigate this matter and provide you with feedback as soon as possible.
Kind Regards,
Bankmed Service Team
Kind Regards,
Bankmed Service Team
Bankmed's reply11 Nov 2019, 14:33
Official
Hi Neo, we're really sorry to hear of your service experience. We have your details on record, we'll investigate this matter and provide you with feedback as soon as possible.
Kind Regards,
Bankmed Service Team
Kind Regards,
Bankmed Service Team