Bad Service

I am sick and tired of the service I always get from Bankmed and it seems like it’s a trend.

I was told to always provide a script every 6 months for my medication under chronic of which I always do, I went to Clicks Bluebery to collect as normal and they told me that Bankmed rejected the claim and needs authorization.

I contacted Bankmed today to find out what is happening this time and I was told to get a new script from my Doctor while the 6 months period has not finished.

This is an inconvenience for me because I followed and did what was required for me and got the script for 6 months and now I have to get another one and I know very well that the Doctor is going to charge me for consultation and I’m close to running out of fund

Can somebody sort this out because I’m still within the 6 months of my prescription.