1 reviews | Active since Mar 2009

21 Mar 2016, 21:18

Bad handover between administrators

Bankmed had recently changed administrators and this has not been a smooth process for clients as they have not efficiently managed chronic conditions previously approved and now expect us to reapply and be reassed for previously approved chronic conditions. This is not acceptable!

0
Replies (1)
Bankmed
Bankmed's reply23 Mar 2016, 16:23
Official
Hello Miss T,

Thank you for your comment.

As discussed we confirmed that the approval is loaded. We sincerely apologise for any inconvenience this may have caused you.

You are more than welcome to contact us on 0800 BANKMED (***3) or email *** should you require any further assistance.

Regards
Jashvir
Bankmed Servicing

Best regards,