Bad administraion from Bankmed:(:(:(

<p>Good day;</p> <p> </p> <p>I would like to complain on the wrong information I was feed with earlier this year when I added my dependent. I used to work for standard bank and I added a dependent(who is my brother and fully dependent on me) on my medical cover. Nothing was explained to me properly that I will be paying my dependent’s premium from my own account and not from the medical cover. This made me very sad because it is actually an error from Bankmed administration side. I am asking you guys to fix this errors because at the end of the day it makes us customers to look bad in a way. The other boring thing is that Bankmed only started debiting my account 4months later(with a huge amount of moneyL). Now they are calling me that I owe them because I had to reverse their debit orders as I didn’t have that kind of money to back pay them. Which was a bit annoying because not only was it bad on my site but was putting my account on negatives which is not good on my credit record. Please sort this out. Cancel the debt cause it was not my fault. Had I knew that my dependent’s premium would be debited separately I would have planned for that.</p> <p> </p> <p>Thank you</p> <p>Lethabo Mohlala</p> <p> ********** 055</p> <p> </p>