Are Bankmed staff working for the same company?

With resorting to Hello Peter being my only hope at receiving feedback regarding my refund - REF: Ref *** (although the issue had not been resolved a month later). I've been promised that the funds would reflect in my account this past Wed, I've even received a call from pmabsateam at 7pm informing me that the funds would reflect the very next day. Needless to say nobody knows anything about anything. I constantly have to resend proof of payment and motivational letters. I really hope Discovery has some kind of effect on Bankmed's service.<br> My final resort is to write a report to the CMS Council. Once again I was promised a callback within the hour - still nothing. <br>