1 reviews | Active since Jun 2011
An additional medical aid card
Good Day<br> <br> On the 20 November 2015 I received my welcome pack at Absa Towers North in Johannesburg and only 1 can was included in the pack. My question is if there is 2 members included on the medical aid under medical aid number *** why was only one card sent.<br> <br> When I asked the Consusltant from Bankmed who were issuing cards to us they told me that if a child is younger than 16 years then only 1 card is sent, I find this as a stupid reason to tell give to clients. First of all irrispective how old is the child I believe if there are 2 members on the medical aid then 2 cards must be delivered, what if my daughter does not stay with me then which medical aid card must she use?<br> <br> The above questions could have been avoided if all this was handled in a professional manner as it's a waste of time to be requesting an additional card...I forsee headaches with Discovery administaring Bankmed.<br> <br> May an additional card be delivered to the below address as soon as possible:<br> <br> 8 Montana<br> Rooitou Avenue<br> Weltevreden park<br> 1709<br> <br> Regards<br> Maria Dlamini<br> ***<br>
Thank you for your comment.
Kindly be advised that your comment was referred to Discovery Health to forward an additional membership card to you.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED
Thank you for your comment.
Kindly be advised that your comment was referred to Discovery Health to forward an additional membership card to you.
Please do not hesitate to contact our Customer Services Department on ***3 or by e-mail on *** should you require further assistance. We look forward to being of service to you.
Kind regards
Sowayba Geyer
CUSTOMER LIAISON OFFICER
BANKMED
