Always have to follow up on Bankmed

Every time I send in a claim I have to follow up.<br> <br> Your customer service is definitely not on par with the rest of the industry.<br> <br> Please will you urgently proses this claim.<br> <br> From today going forward I will use Hello Peter as my communication medium with all may queries, questions and complaints as a normal request to you gets pushed aside by your staff.<br> <br> Thank you<br>