BULL**** COMPANY

I am really getting frustrated waiting for my paid up letter,i spoke to someone named sharleen she advised me that she will get back to me regarding my paid up letter,mind you i spoke to her a week ago and to date NOTHING.I called today multiple times nobody bothered to assist me,only telling me they will call me back.This is utter bull**** I REALLY DO NOT KNOW WHY COMPANIES LIKE THIS ARE IN EXSISTENCE.AS PART OF THE FAIS ACT ALL CUSTOMERS NEED TO BE TREATED WITH HONESTY AND INTEGRITY.