JM
João Mesquita

1 reviews | Active since Oct 2022

11 Oct 2022, 13:04

Don't buy from Banggood they do not follow EU warranty laws.

Don't buy from Banggood they do not follow EU warranty laws.

I bought a chair from Banggod on May 2021. The chair never gave any problems until it suddenly broke in September 2022.

Since then I have contacted them more than 10 times only to be told they would reach out to me by email. It never happened, I checked everywhere in my email.

I cannot recommend you buy from them since they are deliberately trying to wear me down and make me give up my rights. I will go and press charges against them at an EU and national level for not following the law.

Warranty law in the EU: EU law also stipulates that you must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. In some countries national law may require you to provide longer guarantees.

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