Review of Banggood.com

4 reviews | Active since Aug 2015
23 Aug 2021 at 13:38

Banggood - Buyer Beware!

I have used Banggood with great success in the past but my most recent purchase has motivated me to write this review. I urge anyone thinking of buying from them to read this review first. 1. Be aware that no matter how many items you order - they will separate every item into an individual package. Each package will have duties and taxes levied on it upon entry (including multiple lots of shipping costs). South Africans are only "allowed" a certain number of imports before SARS starts asking you for an import permit . 2. No matter that the item states that taxes will not be payable in South Africa or that a box is ticked saying that import duties are covered in your price when you place your order - you will still be required to paid import duties and tax anyway 3. Be aware that - if they make a mistake on the invoice that they send with your package maintaining that the contents are 4 times more expensive than they actually were - they refuse to liaise with the shippers to fix the paperwork. The shippers refuse to accept a corrected invoice without a punitive charge for the extra work it causes them - and Banggood's solution is for the shipper (who they will not communicate with) to return the parcel using their internal tracking system. Only once this has been done will they consider refunding you. In short - an item that cost R270 had duties of over R400 plus an extra amount of over R900 if I wanted to have the duties corrected. R270 lights would end up costing over R1500. Do not shop at Banggood - they used to be excellent - they aren't anymore.
Unhappy customer
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5 reviews | Active since Oct 2017
10 Aug 2021 at 06:07

Beware Banggood

I purchased and paid for an in-dash entertainment/navigation system on the 17th of June 2021. It is now 10th of August, even though I sent an enquiry to Banggood 3 weeks ago, I have heard nothing from this "very shady" company. Disgusted and disappointing. I used them after much research on reviews about reliability, looks like these must be "bought", reviews. Beware!!
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