ethical

<p><br />I have used banakoma car hire twice in the last 6 months. My experience both at park station and polokwane was wonderful. On both occasions the service was excellent. The 2 things that stand out are the honesty and ethics the company has. They don't use underhanded tactics to deduct unnecessary and ********** amounts(valet after return, over charging for fuel etc) like their competitors, especially the red branded one. Banakoma has earned my loyalty and will be the car rental agency of choice. Even with discounts, banakoma still offer the best value for money(unlike their red branded competitor). Lastly, the refund of your deposits happen within 7 working days and you don't have to follow up and get frustrated. This is excellent customer service and a wonderful company to deal with. Keep it up.</p>