Waterfall Polofields, BEWARE! just an eye candy

I stay at Polofields Waterfall flaunted by Balwin properties as one of their flagship development. As the title reads it is nothing but eye candy. Balwin staff, especially some of them on site at Polofieds are epitome of incompetency.

Since I moved in Feb 2020 we have had numerous issues with electricity, snags and the worst of all water outage. There will be water every where at Waterfall except for Polofields. All you receive is a message on the social group saying we are trying our best to get the issue sorted but they will never give you the root cause why nit happened in the first place.

WE did not have water since yesterday second of July until 3rd of July. When I went to the site office to enquire I was treated withy contempt and the person in the site office was obnoxiously rude. When asked for his name he didn't want to give his name. When I warned him his attitude is going to cost him he snobbishly rep**** "Not in this country". What sort of people do they employ?

Anyway, as a responsible fellow citizen and someone who genuienly cares for others think ten times before buying a property at Polofields. I used to love it when I moved in. The flashy lifestyle center, friendly staff, snag app and quick response but all that changed in few months. Last thing to mention they cannot even get a security system to enter the complex right. Initially they had biometric system which used to be a real pain and I have to try atleast 5 times for gaining entry in and out of the complex. Now there is a touchless app system which I don't want to comment because it is not great.

Anyway, I was exhilarated when I moved in but now I regret buying a place here. I don't want anyone else to go through the pain.

Home is a place where you and the family are safe and happy. I cannot call Polofields home.

Of course there are residents who are ardent fans of this place in spite of all the issues and they will disagree with me but everything I said above is true. I wouldn't have complained if not for the water outage on the second of July and the lacklustre approach and lack of accountability from the management of Polofields.