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mO
maartin O

1 reviews | Active since May 2010

02 Nov 2018, 09:27

Unwillingness to provide refund

Having dealt with Balwin previously we decided to invest in The Huntsman as well.

However after dealing with Balwin we decided to cancel the deal as we did not feel comfortable to proceed further. We requested our holding deposit to be refunded on 24/10/2018 already. Now after a further two requests we are still being ignored by Balwin. Balwin is fast to take your money, but do not deliver once they have your money.

We cancelled the deal for Unit 54 The Huntsman and we expect Balwin to act accordingly by refunding our holding deposit. There is no reason whatsoever to delay this process and on top of all to ignore us in this regard.

0
Replies (4)
Balwin Properties
Balwin Properties's reply05 Nov 2018, 12:55
Official
Good day 

thank you for your review 
we have escalated it to the relevant department 

kind regards 
mO
maartin O's update06 Nov 2018, 10:56
Reviewer Update
Still no feedback from Balwin and still no refund. Is this the norm for conducting your business?
Balwin Properties
Balwin Properties's reply06 Nov 2018, 14:52
Official
Good day Maartin

We apologise for the inconvenience as your cancellation was with management which has been signed off and you may contact the attorneys for your refund.

Thank you so much


mO
maartin O's update06 Nov 2018, 15:33
Reviewer Update
So I need to contact your attorneys? Who is at fault here? It is not my responsibility to do your work.