LC
Lynn C

1 reviews | Active since Apr 2013

21 Oct 2019, 06:11

THE JADE, PAARDEVLEI

This is about the 3rd review regarding The Jade. I have received a response from them requesting a contact number which I tried giving, but as this is a public platform, the number is not visible. I subsequently gave the owners details of The Jade, and they were to look up on their system and get the contact detail. Needless to say, to date, no phone call. Very disappointing. There is a damp issue with certain blocks of flats at The Jade, which has cost us a tenant. There is one gentleman on site who has been very helpful, but he is just the maintenance guy. We would like someone at the top to make contact to help resolve this issue, as I think it is a long term problem

0
Replies (3)
Balwin Properties
Balwin Properties's reply21 Oct 2019, 07:19
Official
Good day Lynn
Please email us and we can get all your details.
Please email ***
Let us see how we can resolve this, 
On this platform it is difficult as we are not getting the correct information as it is blocked.We do not have your number because we do not know which unit it is.

Balwin Properties
Balwin Properties's reply21 Oct 2019, 07:21
Official
Alternatively, send me the name of the person you are dealing with in the maintenance dept and we will speak to him to get more information,


Thank you
Balwin Properties
Balwin Properties's reply21 Oct 2019, 10:32
Official
Hi there
Thank you. I have located his apartment number and will escalate this immediately 
Thank you