mO
maartin O
1 reviews | Active since May 2010
19 Nov 2018, 11:48
Once again Balwin Properties failed us
Once again Balwin is failing us.
We requested our holding deposit for Unit 318 The Huntsman to be refunded on 02/11/2018 already but to date Balwin Properties could not be bothered to facilitate the refund.
The same scenario happened with us when we cancelled the deal for Unit 54 The Huntsman. Your level of customer care is appalling.
Stop earning interest on our money and refund it as Balwin is not entitled to this money.
Helpful (0)
Replies (5)0
Replies (5)
Balwin Properties's replyOfficial
20 Nov 2018, 10:10Good day
Thank you for your review.
We will be in contact with you today in this regard.
Thank you so much
Thank you for your review.
We will be in contact with you today in this regard.
Thank you so much
Best regards,
Balwin Properties's reply20 Nov 2018, 10:10
Official
Good day
Thank you for your review.
We will be in contact with you today in this regard.
Thank you so much
Thank you for your review.
We will be in contact with you today in this regard.
Thank you so much
Best regards,
mO
maartin O's updateReviewer Update
22 Nov 2018, 09:39Not surprisingly we are still waiting for the refund. Your total disregard for ethic business practice is quite clear.
mO
maartin O's update22 Nov 2018, 09:39
Reviewer Update
Not surprisingly we are still waiting for the refund. Your total disregard for ethic business practice is quite clear.
Balwin Properties's replyOfficial
22 Nov 2018, 15:18Good day
Anelda from the Cape Town office has been in contact with you and is attending to your matter.
Thank you so much
Anelda from the Cape Town office has been in contact with you and is attending to your matter.
Thank you so much
Best regards,
Balwin Properties's reply22 Nov 2018, 15:18
Official
Good day
Anelda from the Cape Town office has been in contact with you and is attending to your matter.
Thank you so much
Anelda from the Cape Town office has been in contact with you and is attending to your matter.
Thank you so much
Best regards,
mO
maartin O's updateReviewer Update
23 Nov 2018, 09:48Yes, Anelda was in contact with me, but she was supposed to phone me back by no later than 14:00 yesterday already with a solution. I am still waiting for her to get back to me.
Stop dragging this and refund me. Today it is exactly 21 days since I requested this refund.
mO
maartin O's update23 Nov 2018, 09:48
Reviewer Update
Yes, Anelda was in contact with me, but she was supposed to phone me back by no later than 14:00 yesterday already with a solution. I am still waiting for her to get back to me.
Stop dragging this and refund me. Today it is exactly 21 days since I requested this refund.
Balwin Properties's replyOfficial
23 Nov 2018, 09:54Good Morning
I will follow up with her and request that she contacts you urgently.
Thank you
I will follow up with her and request that she contacts you urgently.
Thank you
Best regards,
Balwin Properties's reply23 Nov 2018, 09:54
Official
Good Morning
I will follow up with her and request that she contacts you urgently.
Thank you
I will follow up with her and request that she contacts you urgently.
Thank you
Best regards,