SN
Shante N
1 reviews | Active since Mar 2026
01 Mar 2026, 16:44
Low Water Pressure
Munyaka - The water pressure has been consistently poor in some of the top floor units. The water pressure is inadequate to allow usage of the washing machine which came with the apartment. Despite raising this issue multiple times over the last 6 months, no assistance has been provided. This is extremely disappointing.
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Replies (2)
Balwin Properties's replyOfficial
01 Mar 2026, 16:47Good afternoon Shante
Thank you for your review.
We will escalate this to the relevant department and a representative will be in touch with you as soon as possible.
Kind regards
Thank you for your review.
We will escalate this to the relevant department and a representative will be in touch with you as soon as possible.
Kind regards
Best regards,
Balwin Properties's reply01 Mar 2026, 16:47
Official
Good afternoon Shante
Thank you for your review.
We will escalate this to the relevant department and a representative will be in touch with you as soon as possible.
Kind regards
Thank you for your review.
We will escalate this to the relevant department and a representative will be in touch with you as soon as possible.
Kind regards
Best regards,
Balwin Properties's replyOfficial
10 Mar 2026, 08:24 Dear Shante Thank you for raising this concern. We apologise for the inconvenience caused by the low water pressure experienced in some of the top-floor Units. The water flow was previously increased, which initially appeared to resolve the issue as no further complaints were received at the time. When the problem was reported again, we escalated the matter to the City of Johannesburg, however, the cases logged were unfortunately closed without resolution. We have since consulted with our plumbers, AJC, who recommended shutting off the water supply temporarily to remove and clean the inlet strainer, which may be restricting flow. We are currently awaiting confirmation of a suitable date for their team to attend on site, after which residents will be notified in advance of the planned work. Thank you for your patience while we work to resolve the matter. Kind regards
Munyaka Estate Management
Munyaka Estate Management
Best regards,
Balwin Properties's reply10 Mar 2026, 08:24
Official
Dear Shante Thank you for raising this concern. We apologise for the inconvenience caused by the low water pressure experienced in some of the top-floor Units. The water flow was previously increased, which initially appeared to resolve the issue as no further complaints were received at the time. When the problem was reported again, we escalated the matter to the City of Johannesburg, however, the cases logged were unfortunately closed without resolution. We have since consulted with our plumbers, AJC, who recommended shutting off the water supply temporarily to remove and clean the inlet strainer, which may be restricting flow. We are currently awaiting confirmation of a suitable date for their team to attend on site, after which residents will be notified in advance of the planned work. Thank you for your patience while we work to resolve the matter. Kind regards
Munyaka Estate Management
Munyaka Estate Management
Best regards,