*********** management

Hi, The Sandown, Unit 69. Ive been occupying my recently bought apartment for 3 months now and for the first 2 months i received no statement of accounts. I emailed the sandown management asking for advice in terms of who to contact for this an didnt receive help. Once i called around to find out, they sent me a over charged statement (which i picked up and got them to rectify). I received an email requesting to remove a wooden screen (acting as a wind breaker), to which i responded with the request to keep it. I received a mail back saying they are willing to let me put up a glass to protect my Bonsai trees (which need protection - as i do enter them nationally in competitions), and they advised me they will provide details of a company to assist. After another email sent to them for another request (to keep a smaller screen not protruding above the balustrade), I received no response - and i am still awaiting there response. I then straight received a fine without them even responding to my requests prior. This is totally not on and i will not now be penalized due to their lack of management capacity and incompetence. I am all for abiding to body corporate rules, but I will not deal with incompetence and lack of correspondence. initially I had a high opinion on the company, thinking they're reputable and provide good service. but after dealing with this for the first 3 months it seems to be proved otherwise. Thank you for your quick response, and care. hopefully this can be reflected through the 'trusted' management in all divisions. regards,